Dear Kawasaki owner,
Kawasaki Motors Pty. Ltd. has initiated a Vehicle Recall Campaign affecting the following model/s;
MY 2020/2021 ER400D (Z400) and MY 2021 EX400GM manufactured in the eligible VIN range.
- The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment during manufacture.
- This could result in camshaft chain tensioner damage which may cause an abnormal engine noise and in the worst case scenario, the engine could stall.
What to do
- Customers receiving this letter should return the affected vehicle/s to their original selling dealer if possible, or alternately, to an authorised Kawasaki motorcycle dealership so that the recall may be completed. Please contact your preferred authorised Kawasaki Motorcycle dealership to make a mutually suitable appointment for the recall work to be completed.
- Consumers are urged to contact their nearest Authorised Kawasaki dealer by using the following link: https://kawasaki.com.au/dealer-locator/